TENNENDO / CONTACT

Contact

We'd Love to Hear from You

Whether you have a question about our products, a wholesale enquiry, a collaboration proposal, or simply wish to get in touch — please feel free to reach out. We will respond within 2–3 business days.

STORE & HEAD OFFICE
Address
1382-1 Kokubumachi, Kurume,
Fukuoka 839-0863, Japan
Telephone
+81-942-51-2385
Business Hours
9:00 – 18:00 (Mon – Sun)
RESPONSE TIME

We aim to respond to all enquiries within 2–3 business days. For urgent matters, please contact us by phone.

    FAQ

    Frequently Asked Questions

    QDo you ship internationally?
    AYes, we ship worldwide via our online store. Shipping rates and delivery times vary by destination. Please visit our online store for details.
    QCan I visit your store in person?
    AAbsolutely. Our Kokubuzaka Main Store is open 9:00–18:00, seven days a week. We welcome visitors and are happy to help you find the right fragrance.
    QDo you offer wholesale or OEM services?
    AYes. Please contact us via the form above with details of your enquiry and we will be in touch within 2–3 business days.
    QHow long does it take to receive a response?
    AWe aim to respond to all enquiries within 2–3 business days. For urgent matters, please call us directly at +81-942-51-2385.